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Smicos Hosts Free Webinar on AI Revolution: Transforming Customer Management for Philippine Businesses.
This webinar will focus on the transformative impact of AI in the business landscape.
The event will take place on June 28, 2024, from 2:00 PM to 5:00 PM.
Who We Are: What is Smicos?
Smicos (Smart Integrated Communications Solutions) is an all-in-one platform for small businesses to enterprises, offering easy to use and smart chatbot solutions. It harnesses the power of artificial intelligence and natural language processing (NLP) to understand and respond to customers queries and requests, simulating human conversations.
The Expert Panel: Navigating the AI Revolution in Customer Management
The webinar aims to explore the pivotal role of AI in the modern business terrain. Without a doubt, the current landscape is competitive, so adopting AI technologies is not just beneficial but essential for staying ahead. In this webinar, you will gain valuable insights into how AI can revolutionize customer interactions, streamline operations, and ultimately, boost your business performance.
Key Topics
Dive deep into AI for customer management—from chatbots to personalization—and discover how it can elevate your customer experience. Gain practical knowledge and actionable takeaways you can implement in your own company. Here’s a preview of what you’ll learn from our webinar.
- Harnessing AI for Enhanced Customer Experiences: Learn how AI can personalize customer interactions, predict preferences, and deliver tailored solutions to enhance satisfaction.
- The Role of AI Chatbots in Customer Service: Discover the capabilities of AI-powered chatbots in providing round-the-clock support, resolving queries efficiently, and improving customer service efficiency.
- Data Privacy and Security in the Age of AI: Understand essential data minimization techniques and security measures to protect customer data in AI-driven environments.
Whether you're a marketer, business owner, or technology enthusiast, this event offers practical knowledge and strategies to leverage AI effectively. Leading this insightful webinar is a powerhouse panel of experts, each bringing a unique perspective to the table:

Ken Lerona, Founder, Cornelius Magnate
Founder, Cornelius Magnate
Ken Lerona is a visionary leader and a candidate for Master in Innovation & Business. With a deep understanding of emerging technologies, Ken will discuss how AI transforms traditional customer management practices and empowers businesses to achieve competitive advantages.

Marl Gonzales, CEO, PurpleBug Inc.
CEO and President, PurpleBug Inc.
With over two decades of experience in business development, marketing, and technology, Marl Gonzales brings a wealth of knowledge to the discussion. He will provide insights into the current landscape of AI adoption in the Philippines and its implications for customer relationship management.

Benjie Zamora, Founder, SitesPhil
Cybersecurity Speaker and Advocate
Benjie Zamora specializes in cybersecurity and data protection where he will address critical aspect through his topic AI in Cybersecurity: Unmasking the Hidden Risks to Data Privacy.
Unpack the AI Advantage
This webinar is essential for professionals and businesses looking to leverage AI to optimize customer management processes. By attending, you will:
- Gain actionable insights from industry leaders on implementing AI strategies effectively.
- Understand how AI can drive operational efficiencies and improve customer satisfaction.
- Learn about current trends and future directions of AI in customer relationship management.
Don’t miss out on this special event! Listen to industry experts discuss AI and its implications for Philippine businesses and gain practical knowledge and actionable takeaways you can implement in your own company. Webinar attendees will also be able to have their questions answered during the live Q&A segment.
Register Now!
Don't miss out on this opportunity to transform your customer management strategies with cutting-edge AI insights. Mark your calendar for June 28, 2024, and register today for free access to industry-leading expertise.
Secure your spot and gain invaluable knowledge from our esteemed panelists. Limited slots are available so visit our registration page to secure your spot now. See you there!
Follow us on social media (@smicospoweredbypurplebug) for updates and join us in exploring the limitless possibilities of AI in customer management.
