Chatbot Creation Decoded: Using Smicos' Step-by-Step Chatbot Builder and Templates

AI chatbots have revolutionized the way businesses interact with customers. From traditional customer service operations filled with human-to-human interaction, businesses are now utilizing chatbots powered by artificial intelligence– an innovation that has the power to engage in conversations and solve customer problems with human-like responses and comprehension. With AI chatbots, businesses can streamline their operations by conducting time-consuming tasks with the assistance of technology. In this article, we will discuss how businesses can use Smicos’ step-by-step chatbot builder and its templates. 

 

Using Smicos' Step-by-Step Chatbot Builder and Templates

Image from Wot Not

 

Smicos is an easy-to-use, intelligent chatbot developed to help businesses enhance their services and improve their overall operations. Using Smicos’ step-by-step chatbot builder, businesses can create and design their chatbot that is tailored to their specific needs. Moreover, with Smicos’ AI chatbot templates, businesses can begin with a chatbot story flow that is developed with a clear understanding of how basic customer interactions play out. Below is a simple and easy-to-follow guide on how to use Smicos’ chatbot builder and templates. 

 

How To Use Smicos’ Chatbot Builder

 

1. 1. Open the Smicos app.
   2. Proceed to the sidebar and select the ‘Stories’ icon. 
   3. Click ‘Create From Scratch.’
   4. Locate the ‘Start Point Block.’ This block is connected to the ‘Bot Response’ block and the ‘Fallback’ block. 
   5. Click the plus button next to the ‘Bot Response’ block and wait for a selection to pop up. Select ‘Bot Response’ and wait for a window to pop up.
   6. In the window, label your action in the white section and type in the chatbot message in the grey section. Once finished, click the check mark on the upper right corner of the window to save the change. 
   7. To add responses to a user’s input, click the ‘Bot Response’ again then select ‘User Input.’ A button for the user’s input will appear on the chatstory flow and a window will pop up again.
   8. Once the window appears, type in the label of the action on the grey section of the window, and the predicted customer’s response on the grey section. The predicted responses can be multiple. Make sure to type each predicted response in different text boxes. Click the check mark on the upper right corner to save the changes. 
   9. To add a response for the predicted customer’s message, hover the mouse over the ‘User Response’ button and wait for a selection to pop up. Click ‘Bot Response’ and repeat the same process. You can also drag another text box, a random text, an image, or a link to a gallery on your response. Add a message on the ‘Fallback’ block for questions that your chatbot does not have an answer to. 
   10. Repeat the same process until you have completed your chatbot story flow! Select the ‘Test Your Bot’ button to play out your personalized chatflow or click ‘Publish.’ 

 

How To Use Smicos’ Chatbot Templates

 

1. 1. Open the Smicos app.
   2. Proceed to the sidebar and select the ‘Stories’ icon. 
   3. Select the type of chatbot conversation you want to use. The Smicos chatbot template variants include: 
      • • Customer Service Bot
        • Job Application Bot
        • FAQ Bot
        • Lead Generation Bot
        • Online Quiz Bot
        • Sales Bot
        • University Bot  
   4. Change the ‘Bot Response’ or the ‘User Input’ prediction as needed. 
   5. Select the ‘Test Your Bot’ button to play out your personalized chatflow or click ‘Publish.’ 

 

Business Success With Smicos

 

In today's digital landscape, integrating chatbots into your business strategy isn't just an option; it's a necessity. Smicos' Chatbot Builder and Templates is a business solution that allows businesses of all sizes to be able to employ the power of AI chatbot solutions to reach their business objectives. With this simple and comprehensive guide, businesses can begin to embark on a journey where seamless interaction between their AI customer service agents and customers becomes the norm. The power to create responsive, engaging chatbots is at your fingertips with Smicos!

 

Want to know more about Smicos? Visit our website!