While the technologies surrounding both artificial intelligence and chatbots have been around for a while, it is only in recent years that their operations have improved through the integration of modern advancements. Now, artificial intelligence and chatbots have converged and developed an indispensable product that made changes in the way many industries operate. From simple chatbots, many businesses are now utilizing the ones powered by artificial intelligence that has the power to boost efficiency and productivity.
The increasing reliance on chatbots is reflected in the plans of many companies in various industries, especially in e-commerce. According to Zendesk Customer Experience Trends Report 2023, 72% of companies stated that integrating AI and chatbots into their operations is one of their top business priorities in the upcoming years. With Smicos, small enterprises can follow this trend and stay ahead of the competition. In this article, we will discuss how Smicos can solve the chatbot-building issues in small businesses.
How Smicos Resolves Chatbot Building Issues
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Chatbot development is never a simple task, and creating one powered by AI technology is even more challenging. In most cases, chatbot building facilities are offered to smaller enterprises at a premium price with limited features, but Smicos delivers the same essentials at greater value. Smicos is a flexible, all-in-one, easy-to-use chatbot for small business to employ the power of AI in their operations. With Smicos, businesses will be able to reap the benefits of an AI-powered chatbot without dealing with any of the issues involving the development of the chatbot itself. Below are Smicos features that are developed to help businesses avoid the hassles and issues associated with chatbot building.
Smicos is Feature-rich
An essential attribute of a dynamic chatbot building facility is to include all important features necessary to complete exceptional customer service and execute other important business operations. Smicos is a smart platform that offers businesses all essential chatbot facility features like story flows, chat archives, data reports and analytics, and customer support. For enterprises that aim to customize the perfect chatbot fit for their operations, a Smicos test bot is also provided as an essential feature included in all packages.
Smicos is Highly Secured
Security is an important aspect of an effective chatbot. However, with all the important customer-provided data collected by AI chatbots, it can be challenging for businesses to develop an unbreachable chatbot without encountering issues with privacy and security. With Smicos, businesses can execute their operations with ease, under a strong security infrastructure that protects sensitive information with care and compliance with privacy guidelines.
Smicos Can Be Connected To A Live Agent
Another way Smicos resolves chatbot-building issues for businesses is by providing a readily available feature that allows customers to be connected to a live agent when necessary. With Smicos, businesses can easily transfer a customer to a human agent who can provide expertise and problem resolution after chatbot interaction.
Achieving Business Success With Smicos
Smicos is designed to provide subscribers with a smart and easy-to-use platform that does not necessitate users to have in-depth, technical expertise in chatbot building. With the services and features offered by Smicos, businesses can utilize a reliable, flexible, and user-friendly chatbot that improves all the important operations of a business.
Want to know more about Smicos AI chatbot solutions? Visit our website today!